Why I left Dropbox

It wasn’t the whole TOS fiasco. Generally speaking, I’m not concerned about what happens to files I have online*. I understand most online encryption systems have backdoors that will yield to a subpoena. I’m not too worried about getting caught into a net of subpoenas.

After giving it a lot of thought, it was the glitch where they removed the password authentication from logins for four hours. At this point, the only thing remaining in my Dropbox folder is my encrypted 1Password file. Was I affected by it? Nope. Did I have some data I’d rather not fall into prying hands? Yeah, a few things. I’d even likely treat it differently if they had gotten had hacked.

The reason is, the fact that error wasn’t caught in QA told me all I need to know about their QA levels. A corporation that makes those types of errors will create future errors (or, may have created errors that we never found out about).

In the end, I cut my losses. I think Dropbox is having a ton of growing pains as mobile becomes heavilly used.

I just didn’t trust them to fuck up like this again.

* Except photos.


Author: Mark Crump

A long-time Mac user, Mark has been writing about technology in some form for over ten years. Mark enjoys his Kool-Aid shaken, not stirred. He also believes the "it just works" slogan from the ads should have an asterisk: except when it refuses to. You can follow him on Twitter at twitter.com/crumpy. His personal site is www.markcrump.com

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